Terms and conditions Privacy Policy

Terms and Conditions

These Terms and Conditions (hereinafter referred to as "Terms") govern the use of the website www.van-vanbookshelf.am (the "Website") and the services provided by Van-VanBookshelf Private Enterprise (the "Company," "We," " Van-VanBookshelf" or "Bookstore"). The Company operates the Website, providing a commercial platform for the sale of products and services through electronic commerce (the "Online Purchase"). By making a purchase on the Website, Users agree to be bound by these Terms, which form an electronic agreement between the User and the Company.

Unless otherwise specified on the Website, Van-VanBookshelf Private Enterprise is the vendor of the products listed for sale. The Company’s registered office is located at 32 Kotovski St, Shengavit, Yerevan, 0020, Armenia. Tax Identification Number: 26558617. For inquiries, please contact us at +37477440851.

By accessing and logging into this Website, utilizing any services offered on the Website, and downloading any materials, in whole or in part, you ("User," "You," "Your," "Yours," or "Client") acknowledge that you have read, understood, and fully accept these Terms and Conditions. This applies whether you are a Customer or a registered User. Please note that the rules for registered Users apply specifically to those who have registered and are granted access to additional features on the Website.

To register on the Website, the customer must provide personal information to create a personal account through the registration process. Upon successful registration, the customer will receive a login and password. The customer is responsible for providing accurate information and for all activities conducted through their personal account. Any actions taken within the User’s account will be deemed to have been performed by the User themselves. During the registration process, the User’s data will be processed in accordance with the Website's Privacy Policy (HYPERLINK). In the event of any violations of the Terms, the Company reserves the right to suspend or block the User's account and restrict access to the Website and its features.

The Company reserves the right to modify or update these Terms at any time, without prior notice. Any changes or updates to the Terms will be published on the Website, along with the date of the update. It is the User’s responsibility to periodically review the Website for any such updates. Continued use of the Website after the publication of updated Terms constitutes acceptance of those changes. Additionally, it is mandatory for the User to agree to the updated Privacy Policy upon its publication.

In the event of a dispute, both parties agree to attempt to resolve the matter through extrajudicial means. This process must be initiated within two weeks of the claimant submitting a written application, either in paper or electronic form. Should the dispute remain unresolved, it shall be submitted to the Civil Court of General Jurisdiction in Yerevan City for litigation.

Services Provided by Van-VanBookshelf Bookstore

Van-VanBookshelf Bookstore, through the website van-vanbookshelf.am, offers online shopping services that allow visitors to purchase products available on the Website. Product descriptions, prices, and other relevant information are provided on the Website.

Details regarding payment methods for online shopping and other paid services are published on the Website. By providing the necessary information, selecting an item or service, and completing payment, the User acknowledges and agrees to these actions as equivalent to providing a written signature on an agreement. The Company will issue electronic confirmation of any payment made, which serves as proof of the transaction.

When posting comments, participating in discussions, or leaving feedback on the Website, Customers are required to respect the rights of the Company, its employees, the Website, other Users, and any third parties. Customers must refrain from publishing any content that could defame the reputation, honor, or dignity of others, promote hostility or violence, or contain illegal content or calls.

To access all services provided by the Company, Users must register on the Website and create a personal account through the registration process outlined on the Website. Certain services may not be available without registration. Each User is permitted to maintain only one account. Users are prohibited from using the personal accounts of others. In the event that a User suspects unauthorized access to their account, they must immediately notify the Company. The Company reserves the right to suspend or block the account in such cases.

Shopping and Delivery

Customers may make cashless payments while shopping, using methods such as banking cards, e-wallets, and other available payment options.

To place an order, the Customer must ensure they have sufficient funds in their account to complete the purchase of the desired items.

Van-VanBookshelf Bookstore reserves the right to delay order deliveries or cancel certain services during periods of high order volume (e.g., holidays, discount events, etc.). In such cases, the Company will inform the Customer via a publication on the Website or through a personal notification.

The estimated delivery deadlines provided by Van-VanBookshelf Bookstore are approximate and subject to change. The Company shall not be held responsible for failing to meet these deadlines. The Company will notify the Customer regarding the status of each order’s delivery.

An order will be dispatched to the Customer only after the Customer has confirmed it.

Orders placed by Customers who are not registered may be canceled if the required information is provided incorrectly.

Copyright

All materials published on the Website, including but not limited to images, videos, and texts, are the exclusive property of Van-VanBookshelf Bookstore and are protected by copyright law.

Any quotations or references to the materials on the Website must credit van-vanbookshelf.am as the source.

When using images and videos in accordance with applicable laws, the removal of the Company’s logo is prohibited. If no logo is present, it is mandatory to properly attribute the source as van-vanbookshelf.am.

Any use of the Company’s materials for commercial purposes, or the unauthorized reproduction or distribution of materials in full, is strictly prohibited and may result in legal action.

In Armenia, the protection of copyrighted materials is governed by the applicable laws of the Republic of Armenia, as well as relevant international agreements.

Privacy Policy

How We Collect Information

We collect your personal information through the following methods:

When you create an account or register on the "Van-VanBookshelf.am" website.
When you place an order or make a purchase through the "Van-VanBookshelf.am" website.
When you complete forms on our Website, including but not limited to:

Subscribing to our newsletter.
Submitting inquiries through the "Contact Us" form.

When you visit our website (certain information may be collected through cookies and similar tracking technologies).

The information collected through these methods constitutes personal data, which we process in accordance with this Privacy Policy. By engaging in any of the actions outlined above, you consent to the collection and processing of your personal data.

What Personal Information We Collect

We collect personal information that you provide when registering on our website, completing forms, or making purchases. This includes, but is not limited to, the data provided during account sign-up, subscription to our newsletter, and order placement. Additionally, we may collect data associated with your IP address and store cookies or similar tracking technologies upon your visit to our website.

Your personal data is collected and processed starting from the moment you interact with our website, such as by registering an account, subscribing to communications, or placing an order. The collection of data from your IP address, and the use of cookies begin immediately upon accessing our website.

How We Use Your Data

The personal information we collect from you through account registration, newsletter subscriptions, form submissions (such as the "Contact Us" form), and your use of our website may be used for the following purposes:

To improve and optimize the functionality of our website and enhance the overall user experience.
To personalize content, offers, and recommendations based on your preferences and interactions with our website.
To provide services and products tailored to your needs and preferences.
To deliver targeted advertisements or promotional content relevant to your interests.
To send e-newsletters and updates to our subscribers, including investors.
To respond to your inquiries, provide customer support, and communicate with you regarding your account or other services.

How We Protect Your Data

Your personal data is stored on secure servers, and access is restricted to authorized personnel only. These individuals are granted access on a need-to-know basis and are bound by confidentiality obligations to protect your data.

Use of Cookies

We use cookies and similar tracking technologies for the following purposes:

To remember your preferences and settings for future visits, enhancing your user experience.
To display personalized advertisements and marketing content.
To collect information on website usage and visitor behavior, which helps us analyze trends and develop new features to improve the website.

Sharing Information with Third Parties

We do not sell, rent, or otherwise transfer your personal data to third parties without your explicit consent, except as outlined in this Privacy Policy. Our affiliates, service providers, and business partners who assist in operating the website or delivering services to users are not considered third parties, provided they are bound by confidentiality obligations to protect your information.

We may disclose your personal information when required by law, in response to legal processes, to enforce our terms and conditions, or to protect our rights, property, or safety, or that of others.

We may share non-personal, aggregated information with third parties for marketing, advertising, or other business purposes.

Third-Party Links

The "Van-VanBookshelf" website may contain links to external websites, advertisements, or resources not operated by us. We are not responsible for the content, privacy policies, or practices of third-party websites and services.

Account Termination

You have the right to request the deletion of your account at any time by contacting us via email at [email protected]. Please include “Account Deletion” in the subject line and provide your registered email address and phone number in the body of the email, along with a brief explanation for the request.

Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy at our discretion, without prior notice to users. By continuing to use our website following any such changes, you acknowledge and consent to the revised Privacy Policy.

Your Rights

Under the Republic of Armenia's Law on "On the Protection of Personal Data," you are entitled to the following rights:

Right to Withdraw Consent: You have the right to withdraw your consent for the processing of your personal data at any time or request the deletion of your personal data. Please note that if you exercise this right, we may no longer be able to provide certain services in accordance with this Privacy Policy.
Limitations on Data Deletion: Complete deletion of your personal data may not always be possible due to legal obligations or other regulatory requirements. However, you may choose to discontinue the use of our services or opt out of receiving promotional communications at any time by notifying us in writing or using any other communication method specified in this Privacy Policy.
Right to Rectification: You have the right to request the correction or update of your personal data if it is inaccurate or incomplete.
Right to Lodge a Complaint: If you believe that your personal data has been processed in violation of applicable laws or if you disagree with how your personal data is being processed, you have the right to file a complaint with the relevant supervisory authority.
Supervisory Authority: In the Republic of Armenia, the Personal Data Protection Agency of the Ministry of Justice is the authorized body responsible for overseeing data protection matters.